MITIL Course Practice Exam

Which statement is an example of someone receiving deference?

Gets extra hugs and kisses, has a door opened for them, has bags carried for them, has a security detail for protection

Deference means others treat someone with high respect and submit to that person’s wishes, often by showing courteous, protective, or accommodating behavior. The example that best shows this is when the person receives extra hugs and kisses, has a door opened for them, bags carried for them, and even has a security detail for protection. These actions come from others yielding to that person’s comfort and safety, reflecting respect and deference toward them.

The other scenarios illustrate the opposite: the person giving orders, addressing a group, or commanding attention—these are demonstrations of authority or leadership, not the recipient being shown deference.

Gives orders to a group

Addresses a group

Commands attention from a group